Contact us
Call our main number to be directed to the department that can best address your needs.
Calling from a hospital phone? Dial the last five digits only.
Main number
Billing and insurance
800-467-7404214-456-2455 (62455)patientbilling@childrens.com
Gift shop
Dallas: 214-456-2160Plano: 877-887-3200Online Plano Store
Family resource library
Dallas: 214-456-0222 (60222)Plano: 469-303-7735 (37735)frl.libraries@childrens.com
School services
Dallas: 214-456-7733 (67733)Plano: 469-303-4418 (34418)
Medical records request
Dallas: 214-456-2509 (62509)Plano: 469-303-2509 (32509)Fax: 214-456-6170
Department directory
Provider directory
Privacy office information
214-456-4444 (6444)
Spiritual care and education
Dallas: 214-456-2822 (62822)Plano: 469-303-2822 (32822)
Grief and bereavement services
214-456-3555 (63555)griefsupport@childrens.com
Social work
Weekdays, 8 a.m. – 4:30 p.m.:214-456-2300 (62300)Nights and weekends:972-356-0099 (60099)
Our commitment to care
Let us know how we’re doing!214-456-2273childrenscareline@childrens.com
