Your rights and protections against surprise medical bills
When you get emergency care or get treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you are protected from surprise billing or balance billing.
If you believe you’ve been wrongly billed, you may contact:
Texas Department of Insurance: 1-800-252-3439
Centers for Medicare and Medicaid Services: No Surprises Help Desk: 1-800-985-3059
Visit Centers for Medicare and Medicaid Service for more information about your rights under federal law.
Visit Texas Department of Insurance for more information about your rights under Texas state law.