Virtual Behavioral Health Visit
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FAQ
Benefits of telehealth therapy
Telehealth therapy offers many benefits, including:
Sessions on your schedule. We understand that schedules can get hectic – and emotional needs don’t always align with office hours. That’s why our virtual behavioral health visits make counseling, therapy and psychiatry available 24/7. It’s easy to schedule an appointment that’s convenient.
Comfortable platform. The digital platform of our virtual visits helps put patients at ease. With video conferencing, you can control whether your face is visible to the provider during sessions. This feature can help patients to talk about tough topics more easily than in-person sessions because they don’t have to feel as if they’re “on display.”
Access to expert care, anywhere. With our virtual visits, you and your child can access a board-certified psychiatrist or licensed therapist no matter where you live. Telehealth therapy seamlessly connects patients to the mental health care they need, from wherever they are.
Customized care for every patient
You can browse our providers’ expertise in our app and select a therapist based on their experience. We have providers that specialize in supporting patients from many backgrounds and communities, including:
Adjustment Skills
Stress Management
Worry
And More
You can also search for psychiatrists who can prescribe medication to help navigate emotional health challenges.
Virtual behavioral health sessions may not be the right option for some, such as those who:
Are in physical danger or are physically endangering people around them
Are experiencing hallucinations
Are nonverbal
Patients experiencing these problems may need in-person treatment at a hospital. Our experts are well-connected to behavioral health providers across the state and can help refer children for in-person care.
Behavioral health treatments and approaches
Children’s Health℠ relies on a national network of behavioral health telemedicine providers with extensive expertise in various areas of therapy. Our network includes psychiatrists, psychologists, clinical social workers, professional counselors and marriage and family therapists.
Depending on your family’s needs, sessions with board-certified psychiatrists may include:
Medication evaluations (45-minute appointments)
Ongoing medication management (15-minute appointments)
In 45-minute sessions, licensed therapists work with you using:
Counseling, which focuses on listening to your perspective and emotions about the challenges you are facing and offers solutions for helping navigate them.
Assessments, during which our team works to understand what is causing symptoms and tailor a treatment plan to address the causes.
Social work, which helps connect your family to the resources they need to tackle challenges.
Individual therapy, which is a customized approach to treating and helping work through obstacles and gain skills to cope.
How much does a virtual behavioral health visit cost?
The cost of your child’s teletherapy session depends on the provider’s level of expertise and experience:
Social worker. $79, 45 minutes
Master's-level therapist. $80, 45 minutes
PhD-level therapist. $95, 45 minutes
Master’s-level therapist (psychotherapy). $85, 45 minutes
PhD-level therapist (psychotherapy). $99, 45 minutes
Psychiatrist (initial visit). $199, minimum 45 minutes
Psychiatrist (follow-up visit). $95, 15 minutes
Accepted forms of payment at Children’s Health
Health savings account (HSA) or flexible spending account (FSA) cards, which charge your child’s visit to these accounts with tax-free dollars
All major credit and debit cards
Schedule a virtual behavioral health visit
To schedule a virtual behavioral health visit, you will need to make an account. If your child is under 18, you must schedule their appointments and provide parental consent to each of their visits.
Learn about downloading the Children's Health Virtual Visit app, logging in to your account and signing into your scheduled appointment.
If you have questions about using the online platform or app, you can call our 24/7 customer support team at 855-269-3557.
Virtual behavioral health is mental health counseling and therapy offered through video conferencing tools. From the comfort of your home, your child or teen can access mental health providers for support through many challenges.
Virtual visits make it easier for families to access critical mental health services.